Company Description

Join the TSA Family: Elevate Customer Experiences with Us!

TSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country's biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, we’re on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.

Job Description

We are looking for a talented and motivated member to join the Facilities Team in our Bourke Street Office!

Reporting to Facilities Manage
Based on-site
Commencing ASAP
Permanent Position
Must be flexible with roster due to liaising and coordinating with 3rd party contractors

Facilities Coordinator plans, organises, delivers, and supports all Facilities Services on behalf of TSA and ensures the efficient and effective provision of these services. The Facilities Coordinator has responsibility for the TSA premises and property needs in Australia inclusive of security of premises, maintenance and enhancement of all properties to the agreed organisational standards.  

 What You’ll Do

Demonstrate ownership & proactiveness for any facilities related issues observed
Supervise and enforce process for facilities management.
Adhere to facility policies by contactors and onsite staff
Manage the facilities management function
Ensure that Facilities Applications development is robust and meets production standards.
Deliver a high level of customer service
Liase and coordinate with 3rd party contractors
Financial recording for all maintenance costs
Aid in Development and Implementation of standardised security levels at all of TSA sites. Including Building Locks, Access, Security Cameras, ID cards
Manage day to day issues in relation to VIC TSA property facilities.
Assist in the management of day-to-day facilities issues for our South Australia TSA Office

Qualifications

What will set you apart from the rest?

Exceptional organisational and computer literacy skills
Excellent customer service and negotiating skills
Experience managing & coordinating with 3rd party contractors
Finance management experience
HSE knowledge and experience
Knowledge and understanding of the building trade, what it takes to get things done and what is fair and reasonable from a pricing perspective
Ideally 2 years' experience in a similar role

Additional Information

If you are interested in the position, please submit your formal expressions of interest by applying through the links below. In your application, please include your resume, and attach a cover letter answering the following questions: 

Why facilities, your experience, and what would interest you most in a facilities role?
What suggestions do you have for our current facilities strategy?
How much experience do you have managing trades/contractors?
What strategies do you currently have in place to deal with stressful situations? 
How do you make yourself adaptable to process changes?

If you're ready to make a difference and grow with a company that values your contributions, we want to hear from you! Apply now to become a vital part of our team and start your journey with us.

Want to know more? Check out our social media pages:

Website: https://tsagroup.com.au/
Instagram: tsa_group_
LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

TSA Group - Australia

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Facilities Coordinator