- P&L, budgeting and forecasting responsibilities
- Significant member of the Vic/Tas Management team
- Oversee multiple VIC Regional offices
Who We Are
As one of Australia’s largest employers, we work with great companies across Australia and New Zealand to provide our customers with staffing and training services across a range of industries. Working with Programmed Skilled Workforce means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety. Programmed was winner of SEEK’s ‘Large Recruitment Agency of the Year’ in 2023, join us to find out why!
The Role
Programmed Skilled Workforce have an opportunity for a highly credentialed, motivated, well networked and committed leader to join our Regional VIC team as Regional Manager. There is flexibility on where you will be based, as you will oversee multiple offices. You will report directly to the Vic/Tas General Manager.
Your primary focus will be to provide high quality service outcomes to our valued clients through the successful and safe delivery of operational and client service activities.
We are seeking an individual who will assist us to achieve our vision to become a proactive industry leader in the provision of managed labour hire and staffing services; a leader who is able to implement and practice effective management of administrative tasks, people and customers to maximise customer satisfaction and profitability.
Skills And Experience
In order to thrive in this position the following attributes are highly valued:
- Ability to deliver high level Customer Relationship Management that promotes service excellence and customer retention
- Experience identifying and closing new business opportunities
- Exposure to managing operational support functions such as finance, HSE or human resources
- Previous work experience in a compliance based, regulated industry
- Professional communication skills - both written and verbal
- Excellent time management skills
- Demonstrated high level sales skills, and experience in maintaining a healthy sales pipeline
- Well-connected across regional Victoria
- Recruitment/Staffing/Labour Hire experience well regarded but not essential
Key Responsibilities
- Promote and develop a positive safety culture across the business
- Operate within divisional and local business strategies to grow the business and existing clients to enhance financial performance and growth across the business
- Monitor internal controls to ensure branch compliance and financials are in line with company expectations
- Develop strategies and processes to improve and ensure efficiency of the operation
- Strong internal focus and adherence to HSEQ requirements and expectations
- Monitor and evaluate branch activities to ensure that service and quality standards are met
- Leading, coaching and mentoring existing staff
- Ensure we maintain/grow existing client relationships, whilst identifying and winning new business
- Identify opportunities to enhance financial performance and maximise growth and revenue opportunities across the PSW and Programmed Group businesses
Employee Benefits
- Join the Programmed ‘Work and Smile’ community
- Attractive and competitive salary
- Long term career progression opportunities
- Paid parental leave
- Great discounts with selected retailers
- Company vehicle or vehicle allowance
- All the perks of working for a large, industry leader
- Bonuses paid quarterly
- Comprehensive training program
- Incentives as part of our internal sales competitions
- Great discounts with selected retailers
- Invite to our annual Vic/Tas Managers conference