- Ongoing - Full Time - APS6
- $90,199 - $101,022
- Campbell, ACT
The Role
The Memorial is undergoing a period of significant change, operating under modified arrangements associated with a complex, multi-year major construction and gallery development project.
The IT Applications Support Officer is responsible for providing technical guidance and providing strategic advice by building and sustaining relationships with staff, stakeholders and vendors through clear communication to ensure the ongoing functionality and enhancement to the Memorial’s IT Business Applications.
Under limited direction, the IT Applications Support Officer will take responsibility for their own work, displaying personal drive and integrity while adapting to changing requirements and deliverables. Working in a small team provides the opportunity to work end to end, from business engagement through to the implementation of a solution, ensuring continued support and resilience of a secure and trusted platform.
Core Responsibilities
Under limited direction, the IT Applications Support offer will be responsible for:
- Working in a team environment, contribute to the support of Applications currently used at the Memorial;
- In a team environment, develop and oversee the implementation of IT solutions by utilising industry standard software;
- Researching solutions to support upkeep of software applications that will contribute to the success of the Memorial;
- Working with internal stakeholders to create solutions in line with the ICT strategic plan by providing direction and advice;
- Managing and adapting existing IT applications to ensure ongoing functionality;
- Configuring, monitoring and maintaining applications as necessary;
- Contributing to policy, procedures and processes for Memorial applications to ensure ease of use for staff;
- Contributing to upgrades for servers, hardware, and software, on a cadence.
Contact Information:
- For specific questions relating to this job vacancy, please contact: Tracey Jones, (02) 6243 4564
- For questions relating to the online lodgement of your application, please email the Recruitment team via [email protected]
Closing Date:
Applications close at 11:30pm, Wednesday, 25 September 2024
For more details about the position and how to apply, please view the information pack.
The Memorial is committed to workplace diversity and maintains an environment that values the contribution of people from different backgrounds and experiences. The Memorial welcomes applications from Aboriginal and Torres Strait Islander people, veterans, mature age people, people from diverse backgrounds, and people with a disability.