**Hiring: Workshop Estimator/ Coordinator**
Dent Revolution is seeking a motivated individual with autobody/crash repair estimation experience to join our team in the near future!
About us
We are an RAA Approved Paintless Dent Repair company and a proud member of the MTA of SA. Our workshops focus on low-impact and autobody reconditioning services, such as dent, hail, and paint refinishing, not heavy collision, or mechanical repairs. Located conveniently near the city in Norwood, we generally cater to upper-grade vehicles and customers. Enjoy a relaxed and friendly work environment with a team that values collaboration and quality workmanship. Our company culture is built on integrity and courage, aiming for continuous improvement through a positive approach to change.
Qualifications & experience
- Minimum 1 year autobody crash repair estimating for Australian insurance groups and private customers
- Experience in repair workshop and technician management highly preferable
- Qualification in automotive repair trade as either spray painter or panel beater is highly preferable
- Demonstrated customer service-focus with good communication skills across all channels
- Good attention to detail and commercial acumen
- Ability to work under pressure and manage deadlines
- Strong organizational and time management skills
- Positive approach to change and teamwork
- Clean Australian driver's license required
Tasks & responsibilities
- Inspect vehicles and estimate the cost of panel repairs or replacement, paint refinishing, labour time, and parts replacements for private and insurance customers.
- Coordinate workshop jobs, ensuring adherence to completion times, and assign tasks to team members to deliver quality workmanship, productivity, and efficiency.
- Manage the receiving of vehicles into the workshop, their movement throughout the repair process, and delivery back to customers.
- Communicate with customers, suppliers, insurers, assessors, and other stakeholders on pricing, orders, technical issues, delays, approvals, scope changes, and compliance.
- Ensure all jobs and activities are performed in accordance with our Quality and Work Health and Safety policies and procedures, and that all necessary records are kept.
- Prioritize tasking of team members effectively to ensure delivery dates and customer requirements are met.
- Assist with technical and administrative growth in panel beating and paint refinishing at central workshop and intermittent satellite operations, problem-solving in the field.
Benefits
- Work with a supportive and collaborative team, with accessible management.
- Opportunities for career progression within the company, including leadership roles and specialized technical positions, and the broader hail repair industry.
- Unique opportunity to be part of a growing autobody reconditioner that scales according to seasonal demands, such as local and regional hailstorms.
- Flexible roster, full-time position or negotiable, incentive plan, potential for travel.