We are currently seeking a capable and experienced Quality Manager to join our incredible team of professionals dedicated to delivering quality and innovative projects. This is an exciting opportunity to lead and oversee the quality and customer care team to improve the quality of Henny projects and to develop the quality assurance strategy with the leadership team.

Responsibilities include but not limited to -

Develop, implement and drive Henny’s Quality Management System
Create a quality assurance framework which supports the Company’s current and future needs
Oversee systems and processes that facilitate continuous improvement in construction quality standards (inclusive of refining Henny standard detailing and maintaining updated, project specific ITP’s, ensuring completion and compliance by all team members
Ensure compliance on site with the NCC (National Construction Code), Australian Standards and legislative requirements
Develop and drive Henny’s audit and compliance framework ensuring statutory compliance
Plan and prepare for ISO 9001 accreditation
Adhering to company policies and procedures and ensuring compliance
Accountable for customer care resolution, management, and ongoing improvement and reporting
Manage customer care team effectively and leading by example

About You -

Relevant higher education/tertiary qualifications preferred in Construction Management, or related discipline
Proven experience as a Quality Assurance Manager and site supervision skills in the construction industry
Strong knowledge and understanding of construction techniques, techniques, and regulations
Exemplary organisation and administration skills
Excellent leadership, interpersonal and communication skills
Proficient with Microsoft Office Suite and industry related software packages (Procore)
A keen eye for detail and a commitment to delivering high-quality work
Knowledge of contracts administration and relevant legal frameworks

Benefits of working with us –

We offer a range of employee benefits including paid parental leave (paid superannuation guarantee while on unpaid leave for primary carers), competitive salary package, learning & development opportunities, onsite gym at head office and social connections with the wider team. We are committed to providing opportunities and a career path that fosters growth and progression. Join our team and be part of an organisation dedicated to excellence in delivering quality projects.

To apply or express interest in a confidential discussion, please submit your resume and cover letter to careers@henny.com.au or apply directly through LinkedIn. Only shortlisted candidates will be contacted for an interview.

Henny Pty Ltd is an equal opportunity employer and acknowledges the importance of our people’s diverse experiences, talents and cultures. We highly encourage applications from Aboriginal and Torres Strait Islander people.

Henny jobs

Quality and Customer Care Manager